Privacy Policy
Recovery Momentum Academy™ and Recovery Momentum Index™ · recoverymomentumacademy.com · recoverymomentumindex.com
1. Who We Are
Recovery Momentum Academy™ and Recovery Momentum Index™ are operated by Stephen Nemetchek, CPRC (IAPRC), based in British Columbia, Canada. We are the data controller for personal information collected through our websites at recoverymomentumacademy.com and recoverymomentumindex.com.
This Privacy Policy explains how we collect, use, store, and protect your personal information in compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, the European Union’s General Data Protection Regulation (GDPR).Questions?
2. What we Collect
Information you give us directly
When you complete a form on either of our websites, we may collect:
Your name (first and last)
Your email address
Your professional role or title
Your organization or employer name
Your program type and team size (for licensing enquiries)
The message or enquiry you submit
Information collected automatically
When you visit our websites, our hosting platform (Wix) and any analytics tools we use may automatically collect:
IP address and general geographic location (country/region)
Browser type and device type
Pages visited, time on page, and referring
URLCookie identifiers (see Section 7)
Payment information
Payments for certifications are processed through Stripe. We do not collect, store, or have access to your payment card details. Stripe’s privacy policy governs the handling of your payment information.
3. How We Use Your Information
We use the personal information you provide to:
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Respond to your enquiry or request
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Deliver certification training you have enrolled in
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Send you course materials, workbooks, and session links
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Issue your credential on graduation
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Process your payment through Stripe
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Send administrative communications about your enrollment
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Communicate about RMI™ licensing arrangements
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Improve our programs based on aggregate, anonymized feedback
We do not use your personal information for automated decision-making or profiling.
4. Who We Share It With
We do not sell your personal information. We share it only as necessary to operate our services:
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Stripe — for payment processing
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Wix — our website platform, which hosts our forms and stores form submissions
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Email service provider — for sending course materials and communications
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Zoom — for delivering live session links to enrolled students
We may disclose personal information if required by law, regulation, or court order.
5. How Long We Keep It
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Enquiry form submissions: up to 2 years, or until you request deletion
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Enrollment records: up to 7 years for record-keeping and credential verification
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Payment records: as required by applicable tax regulations (typically 7 years)
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Analytics data: aggregated and anonymized; no individual retention limit
6. Your Rights
Depending on where you are located, you may have the right to:
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Access the personal information we hold about you
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Correct inaccurate or incomplete information
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Request deletion of your personal information
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Withdraw consent to communications at any time
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Lodge a complaint with your applicable privacy regulator. To exercise any of these rights, email info@recoverymomentumacademy.com with the subject line Privacy Request. We respond within 30 days.
7. Cookies
Our websites use cookies, small text files stored on your device. These include:
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Essential cookies: Required for the website to function. Cannot be disabled.
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Analytics cookies: Help us understand how visitors use our sites (e.g. Google Analytics). You can decline these via our cookie consent banner.
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Third-party cookies: Set by Stripe (payments) and Zoom (session delivery). Governed by their respective privacy policies.
You can manage cookie preferences through our consent banner on first visit, or through your browser settings at any time.
8. Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. Our websites use SSL/TLS encryption. Form data is handled through Wix’s secure platform. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
9. Children
Our services are designed for adults in professional roles. We do not knowingly collect personal information from anyone under the age of 18. If you believe we have inadvertently collected information from a minor, please contact us immediately.
10. Contact Us
For privacy-related questions, requests, or concerns:
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Subject line: Privacy Request
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We respond within 30 days
Changes to this policy: We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated effective date. Continued use of our services after changes constitutes acceptance.